In Season 2, Ep 9 of the Best Boss Ever podcast, Christine interviews Rick Renaud, President & CEO of Renaud Consulting. Rick’s best boss took him under his wing, was a father figure to him and has made him a better person and leader. This boss left a lasting impression by bringing humour and fun into the workplace, treating his employees like family and making everyone feel individually important and appreciated. They share stories about the value of a great customer experience, discuss the butterfly effect and how employees go the extra mile for a great boss.