In Season 2, Ep 12 of the Best Boss Ever podcast, Christine interviews Jennifer Laidlaw, Country Head at 30% Club and Exec in Residence at Toronto Metropolitan University. Jennifer speaks about the qualities best bosses have to inspire and enable greatness, specifically their passion to uncover, align and recommit to an organization’s original purpose to have the impact they were designed to have. They discuss how one person can spark a huge shift in culture and how resiliency, engagement and trust in leaders impacts retention – Jennifer also shares the 5 true marks of a great leader including ‘lift heavily as you climb’.