Head, heart and guts

Ep 10: Christine interviews Greg Hewitt, CEO at DHL Express US as he talks about two leaders that inspired him to always be connected with the front line to unlock their tremendous potential.  Greg shares how Ken Allen valued walking the office and shipping docks to speak to everyone; this helped keep his people motivated to provide exceptional service quality.  He also spoke about Mike Parra who made everyone feel valued and important by developing genuine relationships at all levels of the business.  This taught Greg the importance of being out in the business, listening to his people and developing his teams to set them up for success.

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