Christine interviews Kim Carlin, Leader of the Operational Excellence Transformation Initiative at CIBC, as she talks about how the best leaders support their team in being true to who they are and are rewarded for taking risks. Kim shares how she came from a highly competitive culture; so competitive it damaged collaboration among peers. Today, she gets to lead more authentically and realizes that being true to yourself and being permitted to take risks leads to better engagement and better business outcomes where creativity and innovation thrive.

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